Payment Policy
Payment Policy
Payment Policy
Last updated: August 10, 2026
At Lala Spa, we aim to provide a simple and secure payment experience for all customers.
1. Payment Methods
We accept payments through available payment methods provided during the booking process, which may include:
- Credit or debit cards
- Online payment gateways
- Cash payment at the spa
- Other supported payment methods
Available payment options may vary depending on location and service type.
2. Booking Deposit
Some appointments may require a deposit or full payment in advance to confirm your booking.
The required payment amount will be displayed before completing your reservation.
3. Payment Confirmation
After successful payment, customers will receive a booking confirmation through email or other available communication channels.
Please keep your confirmation details for future reference.
4. Refund Policy
Refund eligibility depends on the service type, payment method, and cancellation timing.
Customers requesting refunds should contact Lala Spa with their booking information.
Approved refunds will be processed using the original payment method whenever possible.
5. Failed Transactions
If a payment fails but your account has been charged, please contact us.
We will verify the transaction and assist with resolving the issue.
6. Price Changes
Lala Spa reserves the right to update service prices without prior notice.
Prices displayed at the time of booking will apply to confirmed appointments.
7. Contact Us
For payment-related questions:
Lala Spa
Email: contact@lalaspa.com