Terms of Service

Last updated: August 10, 2026

Welcome to Lala Spa. By accessing our website or booking our services, you agree to comply with these Terms of Service.

1. Booking Appointments

Customers may book appointments through our website or other official booking channels.

Please provide accurate information when making a reservation, including your name, contact details, and selected services.

2. Appointment Policy

To provide the best experience for all guests:

• Please arrive on time for your appointment.
• Late arrivals may result in reduced treatment time depending on availability.
• Appointments may need to be rescheduled if you arrive significantly late.

3. Cancellation and Rescheduling

We understand that plans may change.

Customers should contact us as soon as possible if they need to cancel or reschedule an appointment.

Late cancellations or no-shows may be subject to fees or loss of deposits depending on the booking conditions.

4. Service Disclaimer

Lala Spa provides relaxation, beauty, and wellness services.

Our treatments are not intended to diagnose, treat, or replace professional medical care. Customers should inform our therapists of any health concerns, allergies, injuries, or special conditions before receiving services.

5. Customer Responsibilities

Customers agree to:

• Provide accurate booking information
• Follow spa guidelines and instructions
• Treat our staff and facilities with respect
• Avoid any inappropriate behavior during services

Lala Spa reserves the right to refuse or terminate services in cases of inappropriate conduct.

6. Website Usage

All website content, including images, text, logos, and branding, belongs to Lala Spa and may not be copied or used without permission.

We reserve the right to update website content, services, prices, and policies at any time.

7. Contact Us

For questions regarding these Terms of Service:

Lala Spa
Email: contact@lalaspa.com