Privacy Policy

Last updated: August 10, 2026

At Lala Spa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book our services, or interact with us.

1. Information We Collect

When you use our website or make a booking, we may collect the following information:

• Full name
• Email address
• Phone number
• Appointment details
• Selected services and preferences
• Payment information (when required)
• Communication history with our team

We may also automatically collect certain technical information such as browser type, device information, IP address, and website usage data to improve our services.

2. How We Use Your Information

We use your information to:

• Process and manage your appointments
• Confirm bookings and send appointment reminders
• Provide spa and beauty services
• Contact you regarding your appointments
• Improve our website and customer experience
• Send service updates, promotions, or offers when you have agreed to receive them

3. Information Sharing

Lala Spa does not sell, rent, or trade your personal information.

We may share information only with trusted service providers who help us operate our business, process payments, or provide technical support. We only share information necessary for these purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, and understand how visitors use our website.

You may disable cookies through your browser settings, but some website features may not function properly.

6. Your Rights

You may request to:

• Access your personal information
• Update incorrect information
• Request deletion of your personal data
• Opt out of promotional communications

To make a request, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Lala Spa
Email: contact@lalaspa.com